Ordered something online, (a toaster ) it's coming from Italy. Has been with UPS since 20 July approx.
Emailed about it, got this reply:
Quote:We contacted the courier regarding your order and they told us that the shipment is still awaiting customs clearance.
Customs are currently experiencing very intense traffic and therefore slower than usual to process orders,
we confirm that everything is ok with your order and that you will receive it as soon as possible.